Frequently Asked Questions (FAQs)

Discover More About UniaoBox and Our Portuguese Delights

What is UniaoBox?

UniaoBox is an online store specializing in curated boxes of Portuguese products. We offer a wide range of boxes containing authentic Portuguese spices, curries, traditional fashion items, snacks, and more.

What types of boxes do you offer?

We offer a variety of boxes tailored to different preferences and needs. Our boxes include Portuguese spice and curry boxes, traditional fashion item boxes, snack boxes, and mystery boxes filled with random items.

Do you ship internationally?

Yes, we ship our boxes to Europe and worldwide. We ensure reliable and timely delivery to your desired location.

How are the shipping charges determined?

Shipping charges vary based on the delivery destination and the weight of the package. During the checkout process, you will see the calculated shipping charges before confirming your order.

Can I track my shipment?

Absolutely! Once your order is processed and shipped, we will provide you with a tracking number. You can use this number to track your shipment and stay updated on its progress.

What is included in the mystery boxes?

Our mystery boxes are filled with a delightful assortment of random items. Each box is a surprise, carefully curated to bring excitement and discovery to your doorstep.

 

How can I contact customer support?

We value our customers' satisfaction and provide excellent customer support. You can reach us through our contact page on the website or by emailing us at support@uniaobox.com. We will respond to your inquiries promptly.

 

What payment methods do you accept?

We accept various payment methods, including major credit cards, debit cards, and PayPal. Rest assured that our payment gateway is secure and reliable.

What is your return and refund policy?

We want you to be completely satisfied with your purchase. If you encounter any issues with your order, please contact our customer support within 7 days of receiving your box. We will assist you with any necessary returns or refunds according to our refund policy.

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